If you wish to cancel your order, we understand the urgency and will do our best to accommodate your request. However, please note that our processing time is fast, which means the window for cancellations is relatively small. We recommend contacting our customer service team as soon as possible to initiate the cancellation process. Our dedicated agents will assist you further.

In case the cancellation cannot be processed in time, there's no need to worry. You have the option to decline the parcel upon its arrival or return it to us later, completely free of charge. For detailed information regarding our return policy, you can refer to the specific section on our website, where you'll find all the necessary details.

We offer the following payment methods for your convenience when shopping with us online:
Mastercard
VISA
American Express
Apple Pay
Google Pay
Shop Pay

To ensure the security of your transaction, the name and address provided during the checkout process must match the information associated with the credit card used for payment. It is important for us to verify this information. Therefore, we reserve the right to cancel any order that does not meet these criteria.

Your digital program will be emailed to you immediately upon purchase as a pdf.

Please make sure to check your spam box as it unfortunately ends up there sometimes.

If you still haven't received it, allow for at least 2 hours before you email us. The cause of delay is in that case most likely the system's verification process of your debit/credit card which sometimes can take a while.

If it for some reason still isn't there after two hours email us and we'll sort it out for you immediately.